Sonalymax is a Sole Proprietorship business engaged in the online sale of clothing and fashion apparel across India.
This Privacy Policy applies to the website www.sonalymax.com operated by Sonalymax.
At Sonalymax, we are committed to protecting the privacy, confidentiality, and security of our users’ personal information. This Privacy Policy explains how we collect, use, store, process, and protect your information when you access or use our website and services. By visiting our website, creating an account, or making a purchase, you agree to the terms outlined in this policy.
Information We Collect
When you interact with our website, we may collect personal information including but not limited to:
- Full Name
- Mobile Number
- Email Address
- Billing Address
- Shipping Address
- Payment-related Information
This information is collected when you register on our website, place an order, subscribe to updates, or contact customer support. The primary purpose of collecting this information is to process orders, deliver products, provide support, and improve your shopping experience.
Non-Personal Information
We may automatically collect certain non-personal information such as:
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Usage & Browsing Activity
This information helps us improve website performance, analyze customer behavior, prevent fraud, and provide a secure and personalized shopping experience.
How We Use Your Information
Sonalymax may use your information for the following purposes:
- Order Processing & Delivery
- Payment Verification
- Customer Support
- Communication Regarding Orders & Updates
- Marketing & Promotional Activities
- Website Improvement & Analytics
- Legal Compliance & Fraud Prevention
Users may opt out of promotional communications at any time.
Information Sharing
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers such as:
- Payment Gateway Providers
- Courier & Logistics Partners
- Technical Support Services
- Legal or Government Authorities (when required by law)
These third parties are authorized to use your information only for providing services on our behalf and are required to maintain confidentiality.
Payment Security
All payments on Sonalymax are processed through secure and encrypted payment gateways. We do not store debit card, credit card, UPI, or banking details on our servers. Reasonable security measures are implemented to protect your data from unauthorized access, misuse, or disclosure.
Cookies Policy
Our website may use cookies and similar tracking technologies to improve functionality, remember user preferences, analyze website traffic, and enhance user experience. By continuing to use our website, you consent to the use of cookies.
Data Protection
While we strive to protect your information using industry-standard security measures, no method of data transmission over the internet is completely secure. Therefore, we cannot guarantee absolute security but continuously work to improve our systems and security practices.
Third-Party Links
Our website may contain links to third-party websites or services. Sonalymax is not responsible for the privacy practices or content of such external websites. Users are advised to review the privacy policies of third-party websites before sharing personal information.
User Consent
By using our website www.sonalymax.com, you acknowledge and agree to this Privacy Policy. If you do not agree with any part of this policy, please do not use our services.
Changes to Privacy Policy
Sonalymax reserves the right to update, modify, or change this Privacy Policy at any time without prior notice. Users are encouraged to review this page periodically for updates.
Contact Information
Legal Name: Pankaj
Trade Name: Sonalymax
Website: www.sonalymax.com
Email: support@sonalymax.com
Phone: 7619857489
Address: Nindura Mod Katghara Kala Road, Hujoorpur, Bahraich, Uttar Pradesh – 271870, India
Last Updated: May 2026