Sonalymax is a Sole Proprietorship business engaged in the online sale of clothing and fashion apparel across India.
Welcome to Sonalymax. By accessing, browsing, or using this website www.sonalymax.com, you acknowledge that you have read, understood, and agreed to be bound by the following Terms & Conditions. Sonalymax operates as a sole proprietorship business engaged in the sale of clothing and fashion apparel for men, women, boys, girls, and kids.
These terms govern your use of our website, services, and products. Any violation of these terms may result in suspension or termination of access to the platform.
User Responsibilities
By using this website, users agree to provide accurate, current, and complete information while placing orders, registering accounts, or interacting with the platform.
Sonalymax reserves the right to cancel or refuse any order in cases of:
- Suspected fraudulent activity
- Incorrect pricing or technical errors
- Product unavailability
- Violation of applicable laws or policies
All product descriptions, images, pricing, and availability are provided with the intent of accuracy; however, occasional errors may occur. Sonalymax reserves the right to correct such errors without prior notice.
Orders & Shipping
All orders placed on Sonalymax are subject to availability and confirmation.
Orders are generally processed within a reasonable timeframe and delivered within approximately 3 to 7 business days depending on the customer’s location and courier availability.
While we strive for timely delivery, delays may occur due to circumstances beyond our control such as:
- Courier delays
- Weather conditions
- Public holidays
- Operational issues
Sonalymax shall not be held liable for such delays.
Payment Methods
We offer multiple payment options including:
- Cash on Delivery (COD)
- UPI Payments
- Debit Cards
- Credit Cards
Customers opting for COD are expected to accept delivery in good faith. Repeated cancellations or refusal of COD orders may lead to restrictions or permanent blocking of COD services for the respective customer, address, or account.
Cancellation Policy
Orders can only be cancelled before shipment. Once an order has been dispatched, cancellation requests will not be accepted.
For prepaid orders, eligible refunds will be processed to the original payment method within 5 to 7 business days after verification and approval.
Return & Refund Policy
Returns or exchanges are accepted only if:
- The product is damaged
- The product is defective
- The wrong item was delivered
Customers must request a return within 7 days of delivery. Returned products must be:
- Unused
- Unwashed
- In original packaging
- With all tags intact
Sonalymax reserves the right to reject returns that do not meet these conditions.
Shipping charges are non-refundable unless otherwise specified.
Intellectual Property
All content available on this website including text, images, logos, graphics, product designs, and branding are the intellectual property of Sonalymax and protected under applicable copyright and trademark laws.
Unauthorized copying, reproduction, or distribution of any content is strictly prohibited.
Prohibited Activities
Users agree not to engage in activities that may harm or interfere with the website or services, including but not limited to:
- Hacking
- Unauthorized access
- Data mining
- Fraudulent activities
- Misuse of the platform
Limitation of Liability
Sonalymax shall not be held liable for any indirect, incidental, or consequential damages arising from the use of this website or the purchase of products.
Governing Law
All disputes related to the use of this website shall be governed by and interpreted in accordance with the laws of India. Jurisdiction shall lie exclusively with the courts located in Uttar Pradesh, India.
Changes to Terms
Sonalymax reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice. Users are encouraged to review this page periodically for updates.
Contact Information
Legal Name: Pankaj
Trade Name: Sonalymax
Website: www.sonalymax.com
Email: support@sonalymax.com
Phone: 7619857489
Address: Nindura Mod Katghara Kala Road, Hujoorpur, Bahraich, Uttar Pradesh – 271870, India
Last Updated: May 2026